Returns & Exchanges
We want you to love your pieces. Here's everything you need to know about returning or exchanging an order.
14-day returns
We want you to love your pieces. If you change your mind, you have 14 days from the day you receive your order to return it for a refund or exchange.
This right to return is in line with the UK and EU consumer protection regulations.
Conditions for return
To be eligible for a return, items must be unworn, unwashed and in their original condition with all tags attached. Please include the original packaging where possible.
Items returned in a used or damaged condition may not be eligible for a full refund.
How to start a return
To start a return, contact us at hello@amorabrazil.shop with your order number and the items you wish to return. We will confirm the next steps and provide the return address.
Please return items within 14 days of receiving your order.
Refunds
Once we receive and inspect your returned items, we will process your refund to the original payment method within 14 days.
Refunds may take a few additional days to appear in your account depending on your bank or card provider.
Faulty or damaged items
If an item arrives faulty or damaged, please contact us within 14 days of receipt with a photo and your order number. We will arrange a replacement or a full refund, including any return shipping costs.
Contact
For any questions about returns or exchanges, please contact us at hello@amorabrazil.shop.